Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you contact us, request a consultation, or sign up for our services. This may include your name, email address, phone number, company name, and details about your Salesforce needs.

We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our site.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting services
• Respond to your inquiries and requests
• Send you technical notices, updates, and support messages
• Communicate with you about services, offers, and events
• Analyze usage patterns to improve our website and services
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who assist in our operations (e.g., email services, analytics)
• To comply with legal obligations or protect our rights
• In connection with a business transfer or acquisition

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. Our website may use analytics tools like Google Analytics to understand how visitors use our site.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Objection to or restriction of processing
• Data portability

Under the New Zealand Privacy Act 2020, you have the right to request access to and correction of your personal information. We will respond to your request within 20 working days.

8. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

Email: KiaOra@saaskool.com
Phone: +64 027 246 9195
Location: Auckland, New Zealand