Terms of Service

1. Services

SaaSkool provides Salesforce consulting, implementation, customization, integration, and support services for businesses and nonprofits. The specific scope of services will be defined in individual statements of work or service agreements between SaaSkool and the client.

2. Use of Website

You agree to use our website only for lawful purposes and in a way that does not:

• Infringe the rights of, restrict, or inhibit anyone else's use of the website
• Breach any applicable local, national, or international law or regulation
• Transmit any material that is defamatory, offensive, or objectionable
• Attempt to gain unauthorized access to our systems or networks

3. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SaaSkool or its content suppliers and is protected by New Zealand and international intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission.

Salesforce, Sales Cloud, Service Cloud, Experience Cloud, and related marks are trademarks of Salesforce, Inc. and are used with permission under the Salesforce Partner Program.

4. Consulting Engagements

All consulting engagements are governed by separate statements of work or service agreements that outline specific deliverables, timelines, fees, and terms. In the event of a conflict between these Terms of Service and a specific service agreement, the service agreement shall prevail.

5. Confidentiality

We understand the importance of your business data and will treat all client information as confidential. We will not disclose your confidential information to third parties without your prior written consent, except as required by law or as necessary to provide our services.

6. Limitation of Liability

To the maximum extent permitted by New Zealand law, SaaSkool shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our website or services.

7. Warranties and Disclaimers

Our website is provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

For consulting services, specific warranties and service level commitments will be defined in individual service agreements.

8. Indemnification

You agree to indemnify and hold harmless SaaSkool, its directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your use of our website or violation of these terms.

9. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising out of or relating to these terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of changes by posting the updated terms on this page and updating the "Last updated" date. Your continued use of our website or services after any changes constitutes acceptance of the new terms.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Email: KiaOra@saaskool.com
Phone: +64 027 246 9195
Location: Auckland, New Zealand